Refund policy

If you have an issue with your order, contact us at mageecandlecompany@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Returns 
Certain types of items cannot be returned, like our soaps due to the nature of the product. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We only issue refunds for certain situations. Please contact us if you have any issues with your order.